Your Audience Is Scrolling. Here's How Video Can Stop Them.

November 10, 2025
BACK TO BLOG

Let's be real: right now, somewhere out there, your ideal customer is lying in bed watching a 12-second video of someone making pasta. Or folding laundry. Or taking you through their day in the life.


Everywhere you look online, short-form video is setting the pace. From quick product reveals to fast how-to tips & behind-the-scenes snippets, bite-sized clips are now driving the way people interact online.


If your brand isn’t speaking this language yet, we need to talk. 



Why Short Form Video Is King


Let’s be honest, our attention spans are short. Thanks to TikTok, Instagram Reels, and the hypnotic pull of doom scrolling, we've all become masters of the split-second swipe or scroll. If something doesn't grab us immediately, we're gone.


The great news is that this isn’t bad news for brands. It’s actually an incredible opportunity. 


Short-form video content has opened the door to connect with people in a way that feels immediate and authentic. In just a few seconds, brands can tell a story, highlight a product or spark curiosity, all while showing up where your audience already is (their ‘For You’ pages at 10pm!)


The beauty of these platforms is the interaction they can create. Comments, shares and likes give direct & instant feedback, helping brands see what works and refine their approach on the go. 





How Do You Actually Do This In Your Social Media Mix?


The heart of short form video is storytelling. Not in a fancy, corporate or over-produced way. We're talking real, human storytelling that makes people stop mid-scroll and pay attention.


In an endless feed of content, standing out means showing up as you - addressing pain points, sharing wins, and maybe cracking a joke or two.


Here's how to get started without overthinking it:




1. Know Your Audience


Take the time to learn what your customers actually care about by using surveys, website analytics & social media insights to uncover their interests and challenges. Then build clear audience profiles so your content speaks directly to the people you want to reach.



2. Tell Real Stories


Share genuine moments. Behind-the-scenes footage of your team, customer wins & even the occasional blooper. Authenticity builds trust faster than any polished ad ever could. And if humour fits your brand? Use it, but just keep it natural!



3. Inspire & Connect


Highlight real wins and challenges that align with your brand values. Show empathy and keep your content relevant to what’s happening right now, this makes your brand feel more human and relatable.



4.Focus On Quality, But Keep It Real


Yes, optimise for each platform. Yes, use good lighting and clear audio. But don't get so caught up in perfection that you lose the vibe. Encourage engagement by asking questions, sharing hot takes, or inviting opinions.



The proof? It's in the pudding.



Short-form video isn't just a nice-to-have; it's a game-changer. Our Hey clients have seen wild results, like one business that scored a 272% increase in impressions across Instagram and Facebook. We achieved this by partnering with a local journalist & influencer in our region to create authentic UGC style content - showcasing real local talent, asking quick-fire fire digestible questions & sharing off-the-cuff moments that resonated with the community.


If you're still on the fence about short-form video, let this be your nudge. Your audience is already scrolling. The platforms are ready. The tools are there. All you need is the courage to hit record and be yourself.



Want to see what short-form video could do for YOUR brand?


Sign up to our newsletter below and go in the draw to win a custom short-form video created by the Hey team (valued at $440 inc GST). 





About the Author of this blog:


Hannah Cook


Hannah is a passionate marketing, brand communications and PR professional with five years of experience in the industry. She holds a Bachelor of Communication (Advertising, PR and Marketing) from QUT.


Hannah has worked on major government and private sector projects, and most recently internationally, as the Marketing and Communications Manager of The Royal Ballet School in London.)